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FAQ

  • What should I do if I can't log in to the Skippo app? Promoted article
  • How do I change the email linked to my Skippo account? Promoted article
  • I have a subscription, but the app says I don’t – what should I do? Promoted article
  • Can I use Skippo on multiple devices? Promoted article
  • What operating system is required to use the app?
  • How do I know which subscription(s) I have?
  • Why does Skippo's navigation cost money?
  • How do I know if I'm using a hidden email via Apple – and how do I log in?
  • Is the app crashing or not working properly?
  • How does Skippo handle GPS disruptions?
  • How does AIS work – and why can’t I see all boats?
  • Which areas and lakes are available in the app?
  • Why can’t I see my previously saved places or routes?
  • Thinking about using a tablet with Skippo on board?
  • Why has my Skippo/Hamnen Plus subscription been cancelled?
  • How do I cancel my subscription?
  • How do I request a refund for a subscription?
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