You upgrade your subscription via the same platform you used when you first signed up – Apple, Google, or Skippo’s website (Stripe).
Via Apple
Log into the app and go to My Skippo > View subscriptions. Here you can choose to upgrade your subscription.
When you upgrade via Apple, the payment is fully handled by the App Store in accordance with Apple’s subscription policies.
Here’s what happens:
- You pay the difference immediately
- You get instant access to the new subscription
- Apple refunds a proportional amount for the unused time of your previous subscription
This means you’re not double-charged – you only pay for the upgrade. The exact amount depends on how far into your current period you are. Apple calculates and handles this automatically, and the refund is usually processed within 1–3 business days.
Via Google
Log into the app and go to My Skippo > View subscriptions. Here you can choose to upgrade your subscription.
When you upgrade via Google, the value of your current subscription is converted into additional time on your new subscription.
You pay the full price for the new subscription, but thanks to the deduction of the old subscription’s value, your access lasts longer.
Via the website (Stripe)
On our website, you can upgrade your subscription. Go to https://www.skippo.se/appen/subscription and select the subscription you want to upgrade to.
If you upgrade via our website, the following applies:
- You get immediate access to the new subscription
- The full amount for the new subscription is charged immediately
- Your current subscription is cancelled automatically, and you will be refunded for the time you have not used. The refund is made within 5 business days.
How do I downgrade my subscription?
You can only downgrade your subscription if you purchased it via our website (Stripe). Go to https://www.skippo.se/appen/subscription and select the subscription you want to switch to.
If you downgrade via our website, the following applies:
- Your current subscription is cancelled, but you keep access to it until the expiry date
- The new subscription takes effect when your current subscription expires
- You will not be charged for the new subscription until the expiry date of your current subscription
If you have Smart + Hydrographica and want to upgrade to Premium
To switch to Premium, you must first cancel your Hydrographica subscription so that it does not renew. Once the Hydrographica period has ended, you can upgrade your Smart subscription to Premium via the same platform you originally used.
If you signed up for Smart via the website, you can only purchase Hydrographica as an add-on – not upgrade directly to Premium. However, Smart + Hydrographica equals Premium and gives you the same features.
Note: The Hydrographica subscription must have expired before you can upgrade Smart to Premium.
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